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Old 23 Nov 2016, 00:40
XYZ500 XYZ500 is offline
 
Join Date: Aug 2014
Originally Posted by Dave View Post
Take a look at the PHP or Apache/nginx error logs (somewhere in /var/logs on the server), that will tell you exactly why it's causing the 500 internal server error.
Found two error log files in /var/log/httpd.
No file that contains the word 'error' found in /var/log/

The two files found in /var/log/httpd are named "error_log" and "error_log-20161121". I downloaded them. Changed the extension to .txt so I could open them. They have the following text in them.

error_log file:

Block Disabled:      (Update License Status)  
Suspended or Unlicensed Members Cannot View Code.

error_log-20161121 file:

Block Disabled:      (Update License Status)  
Suspended or Unlicensed Members Cannot View Code.

I purchased the server on November 20th 2016 so any errors dated before that can be ignored I guess. After looking at these logs, can you tell me what exactly is wrong so I can tell my host to fix it?

P.S. I crossed out some IPs as this is a public forum.
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