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  #1  
Old 24 Feb 2022, 08:02
postcd postcd is offline
 
Join Date: Feb 2012
How to disable vbulletin sending e-mails to a certain user?

Hello,

i am receiving "Undelivered mail returning to sender" e-mails from time to time:

550 5.7.1 <[email protected]>: Recipient address rejected:
Recipient not found (in reply to RCPT TO command)
my hourly mail quota is limited so rather than trashing these e-mails i am trying to disable e-mail sending to such user in admincp

Editing user profile, this NOT helped:
- Receive Admin Emails (No)
- Users Awaiting Email Confirmation (ticking the tickbox)

My other non-tested/non verified ideas are:
- ban user (not ideal, not good for user, time consuming to ban and mention the reason)
- remove user e-mail address entirely and add to group Pending email confirmation (so user see message set for this group to explain that they need to change e-mail.)

Last edited by postcd; 17 Mar 2022 at 07:52.
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  #2  
Old 28 Feb 2022, 20:40
snakes1100 snakes1100 is offline
 
Join Date: Dec 2001
Real name: Anthony
Edit the user & turn off email notifications, remove subscribed threads, turn off friend notifications.

If they're active members, i put them in a secondary group & use the notice system to fix their email.

Edit user & delete the email in the account.
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  #3  
Old 01 Mar 2022, 09:34
postcd postcd is offline
 
Join Date: Feb 2012
Post

Do You mean that to prevent topic reply notification e-mail being sent, i have to remove user thread subscriptions? Because it is not good to do, since user may return, change e-mail, expecting notifications and not receiving these. I would have expected that Your suggestion "Edit user & delete the email in the account." would be enough.

i put them in a secondary group & use the notice system to fix their email.
Thanks, I have put a new notice for "Users Awaiting e-mail confirmation" group. /admincp/notice.php that user may need to change their e-mail and if unable to login (placing user to awaiting email confirmation group- i asked them to contact me with old/new email, i do not know if good idea or if i will be able to verify user is really the account owner)
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  #4  
Old 01 Mar 2022, 21:11
snakes1100 snakes1100 is offline
 
Join Date: Dec 2001
Real name: Anthony
Unfortunately yes, as the system is still going to try & send an email & itll bounce if they have active sub's.

If they arent active users & havent logged in for a year, they can resub to them, versus a server of mine getting dinged for spam.
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