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Allow 'Un-logged in User' add Username to "Contact Us" message - helps find account Details »
Allow 'Un-logged in User' add Username to "Contact Us" message - helps find account
Mod Version: 1.00, by Quarterbore (Member) Quarterbore is offline
Developer Last Online: Jul 2012 I like it Show Printable Version Email this Page

This modification is in the archives.
vB Version: 3.5.2 Rating: (0 vote - 0 average) Installs: 12
Released: 30 Mar 2006 Last Update: Never Downloads: 1
Not Supported Template Edits  

I have found myself receiving quite a few e-mails from people that can not log into my forums (not activated, forgot password, computer issues, etc.) and often the e-mail I get through the vBulleting "Contact Us" lists the username as "Unregistered".

This very simple template modification allows Members that are not logged in to provide their username making it much easier for me to look at their account and fix any problems. If the user leaves the User Name blank the e-mail comes through with the default "Unregistered". If the user is logged into the system then their real username is always provided.


Requires: One template change
Time required: less then a minute

--------------------------------------------------------------------------

Open Template: contactus

Find:

Block Disabled:      (Update License Status)  
Suspended or Unlicensed Members Cannot View Code.

After Add:


Block Disabled:      (Update License Status)  
Suspended or Unlicensed Members Cannot View Code.

Attached are images that show the before and after for a user that is not logged in.

Following is the e-mail we get from the unmodified page when a user is not logged in:

The following message was sent to you via the Forums Contact Us form by NAME.

--------------------------------

I forgot my password. Please email.
Thanks

--------------------------------

Referring Page: http://www.myforums.com/
IP Address: ###.###.###.###
User Name: Unregistered
User ID: 0
Now, if the member types in their User Name into the user name field (When they are not logged in) I get the following:

The following message was sent to you via the Forums Contact Us form by NAME.

--------------------------------

I forgot my password. Please email.
Thanks

--------------------------------

Referring Page: http://www.myforums.com/
IP Address: ###.###.###.###
User Name: Quarterbore
User ID: 0
Also note, the system uses the User Name for users that are logged so if they use the Contact Us page and they enter a bogus User Name the e-mail that is received contains the User Name from system, for example:

The following message was sent to you via the Forums Contact Us form by Quarterbore.

--------------------------------

I am logged in but I entered User name as "nobody"

--------------------------------

Referring Page: http://www.myforums.com/
IP Address: ###.###.###.###
User Name: Quarterbore
User ID: 1
I added two more screen shots from a second of my forums where I have just added this and sent myself a test e-mail... Obviously my Name in my forums is "Ken" and User Name is "Quarterbore" (See 3rd and 4th screen shots)

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Screenshots

Click image for larger version

Name:	contact-username-1.jpg
Views:	136
Size:	40.5 KB
ID:	44968   Click image for larger version

Name:	contact-username-2.jpg
Views:	139
Size:	41.6 KB
ID:	44969   Click image for larger version

Name:	contact-username-3.jpg
Views:	87
Size:	34.1 KB
ID:	45006   Click image for larger version

Name:	contact-username-4.jpg
Views:	66
Size:	36.8 KB
ID:	45007  

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Comments
  #2  
Old 30 Mar 2006, 19:53
Quarterbore Quarterbore is offline
 
Join Date: Mar 2005
I should add... I was trying to get the UserName to self populate in the "User Name" field like "Your Name" and "Email Address" does but I couldn't figure that out yet...

I hope this helps save someone else some time trying to hunt down the unlogged-in members!

p.s. This post is reserved

Last edited by Quarterbore; 31 Mar 2006 at 15:37.
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  #3  
Old 31 Mar 2006, 01:25
kall's Avatar
kall kall is offline
 
Join Date: Apr 2004
Real name: Ace
Good idea.. you may want to add 'Un-logged in' to the title somewhere, because Users' names will come thru automatically if they are logged in.
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  #4  
Old 31 Mar 2006, 08:33
Snake's Avatar
Snake Snake is offline
 
Join Date: Mar 2005
Location: Cleveland, OH
Real name: Josh
Nice mini hack!
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  #5  
Old 31 Mar 2006, 10:43
manutdvn manutdvn is offline
 
Join Date: Jul 2005
Very nice. I will install. Thank you.
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  #6  
Old 17 Apr 2006, 14:11
Ziki's Avatar
Ziki Ziki is offline
 
Join Date: Nov 2005
Installed!
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  #7  
Old 19 Apr 2006, 02:49
makaiguy's Avatar
makaiguy makaiguy is offline
 
Join Date: May 2004
Very nice. Clicks Install. Installed as soon as I saw it.

I modified the code so that it only shows the name-entry box when the user is not logged on, and tweaked the text shown above the box a bit:
Block Disabled:      (Update License Status)  
Suspended or Unlicensed Members Cannot View Code.

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  #8  
Old 18 Oct 2006, 23:58
Quarterbore Quarterbore is offline
 
Join Date: Mar 2005
Someone asked me about this hack... I have not hacked my 3.6.2 forums yet to include this but I will try to verify it still works soon!
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  #9  
Old 04 Dec 2006, 13:24
navjotjsingh navjotjsingh is offline
 
Join Date: Feb 2006
Real name: Navjot Singh
Worked on vb 3.6.4 forums too! Its Great!
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  #10  
Old 11 Apr 2007, 17:36
BadgerDog BadgerDog is offline
 
Join Date: Oct 2006
Real name: Doug
Thumbs up

Originally Posted by makaiguy View Post
Very nice. Clicks Install. Installed as soon as I saw it.

I modified the code so that it only shows the name-entry box when the user is not logged on, and tweaked the text shown above the box a bit:
Block Disabled:      (Update License Status)  
Suspended or Unlicensed Members Cannot View Code.
Installed .........

Thank you......

Regards,
Badger
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