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  #16  
Old 30 Aug 2007, 08:55
Luky Luky is offline
 
Join Date: Oct 2006
Real name: Jay
Hostgator? They suck. They take down my website without noticed and i contacted both sales and support 1 hour ago, no responce. Their support is crap.
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  #17  
Old 30 Aug 2007, 17:01
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Shazz Shazz is offline
 
Join Date: Jun 2006
Location: Utah
Real name: Shawn
Originally Posted by Luky View Post
Hostgator? They suck. They take down my website without noticed and i contacted both sales and support 1 hour ago, no responce. Their support is crap.
Missed payment?
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  #18  
Old 30 Aug 2007, 20:20
Delphiprogrammi Delphiprogrammi is offline
 
Join Date: Feb 2004
Real name: Erik
Originally Posted by Knippschild View Post
HostGator is great.

They are very strict on account suspensions (due to nonpayment) They will outright refuse even a backup of data and will make you pay for time you were offline (My site was off for like 5 months, so I had to pay just under $50 for the time I didn't use/have access my files)

On the flip side, their support is good. I was running on some money issues and wasn't getting paid for a few more days after my payment due date. I asked for an extension and they gave it to me without any problems. The one thing I don't like about HostGator is that unless you override the error pages setting with .htaccess, if someone gets a 404 error on your site, they'll get one that looks like HostGator's layout, etc with a "Page cannot be displayed thing" So it's like.. free advertising.

I'd give the thumbs up to try them out
that's 100% normal wheter you are online or not does not mater here you have an agreement with them unless you cancel it you must pay your bills or be taken offline pretty fair isn't it ?
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  #19  
Old 30 Aug 2007, 21:04
Quarterbore Quarterbore is offline
 
Join Date: Mar 2005
I have a LOT of domains with Host Gator and I really like them! I have three hosting accounts with about 100-domains but out of those 100-domains only perhaps 2-dozen of the domains are significant sites.
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  #20  
Old 31 Aug 2007, 00:52
Yours Yours is offline
 
Join Date: Jun 2007
I had a Dedicated server with them. My forums had over 5000 registered users. I had no issues with them. Support was fantastic!
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  #21  
Old 31 Aug 2007, 02:13
Luky Luky is offline
 
Join Date: Oct 2006
Real name: Jay
Originally Posted by Shazz View Post
Missed payment?
Nope, apparently it was a.. 'bug' in the system.
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  #22  
Old 01 Sep 2007, 01:39
Yours Yours is offline
 
Join Date: Jun 2007
Originally Posted by Luky View Post
Nope, apparently it was a.. 'bug' in the system.
It's highly possible as it is an automated program using computers, which do have bugs.
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  #23  
Old 01 Sep 2007, 04:36
Luky Luky is offline
 
Join Date: Oct 2006
Real name: Jay
Originally Posted by Yours View Post
It's highly possible as it is an automated program using computers, which do have bugs.
They said to me it was an audit that turned off alot of websites. Last time it was because my website has hacking material, auhm, since when is cheating in games illegal? And before that, i asked them to enable wildcard domains (nerds should know that one), and they managed to somehow block all access to my website except the FPT. The one before the downtime yesterday was because i asked them to take a SQL backup for me, so they deleted my database and dropped a copy in my ftp. Like wtf? They are just plain stupid. And i'm sick of having to wait 3 hours just to get a responce, and the live "support" chat isnt support at all. Its a "Please submit an email to us"
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  #24  
Old 01 Sep 2007, 12:17
CompuForums.org CompuForums.org is offline
 
Join Date: Aug 2006
HostGator is great, until your website starts getting popular and you actually start to use what you have been provided in your highly-oversold plan.
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  #25  
Old 01 Sep 2007, 13:54
Luky Luky is offline
 
Join Date: Oct 2006
Real name: Jay
Originally Posted by CompuForums.org View Post
HostGator is great, until your website starts getting popular and you actually start to use what you have been provided in your highly-oversold plan.
But your forums arn't large.
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  #26  
Old 01 Sep 2007, 20:36
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Lord Brar Lord Brar is offline
 
Join Date: Jul 2004
I used HG for over a year and had 3 forums there. It was a fun ride but then I outgrew them and upgraded to a VPS. Sold the forums sometime ago but sticked with PowerVPS as the services were far-far better.

If you can afford it, I'd recommend PowerVPS. Otherwise, Hostgator is great.
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  #27  
Old 15 Sep 2007, 08:53
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MikeHolohan MikeHolohan is offline
 
Join Date: Mar 2007
Ok I tried to open an account with hostgator, I uploaded the files, transferred my domain name and they said my post code was incorrect and disabled my account, now my account is offline, I need to "prove" to them that I am who I say I am even though they received payment... this is bad, I am being treated like a criminal, they should have left my account open and asked for proof, not just turn my website off... this is really bad form... Mike.

So now I am looking for another hosting company... and my website is currently down...

any ideas?
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  #28  
Old 15 Sep 2007, 11:00
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tipoboy tipoboy is offline
 
Join Date: Dec 2005
Real name: scotty
i just moved to hostgator and i have to sya that they are superb have been considering moving to them for around 6 months now i wish i'd done it back then! There has been a few teething troubles but there support is outstanding and very quick to respond o any query i had!!
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  #29  
Old 15 Sep 2007, 15:50
Luky Luky is offline
 
Join Date: Oct 2006
Real name: Jay
Originally Posted by MikeHolohan View Post
Ok I tried to open an account with hostgator, I uploaded the files, transferred my domain name and they said my post code was incorrect and disabled my account, now my account is offline, I need to "prove" to them that I am who I say I am even though they received payment... this is bad, I am being treated like a criminal, they should have left my account open and asked for proof, not just turn my website off... this is really bad form... Mike.

So now I am looking for another hosting company... and my website is currently down...

any ideas?
You shouldnt of signed up with them. That is only he beggining. Customers to them are jus that, customers, not people. They dont care about people, just their money.

I recommend www.byethost.com
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  #30  
Old 15 Sep 2007, 16:26
Delphiprogrammi Delphiprogrammi is offline
 
Join Date: Feb 2004
Real name: Erik
Originally Posted by MikeHolohan View Post
Ok I tried to open an account with hostgator, I uploaded the files, transferred my domain name and they said my post code was incorrect and disabled my account, now my account is offline, I need to "prove" to them that I am who I say I am even though they received payment... this is bad, I am being treated like a criminal, they should have left my account open and asked for proof, not just turn my website off... this is really bad form... Mike.

So now I am looking for another hosting company... and my website is currently down...

any ideas?
Hostgator is acting 200% within there rights here.When you signup online you must provide your info EXACTELY AS IT APPAERS ON YOUR CREDIT CARD hostgator thinks your order is fraudelent and asks for more evidence it is not that they received a payment for the account is not enough evidence you are actually who you say you are ... hostgator probably wants a scanned passport / driver licence or other official identification proof again this is completely normal to ask they did nothing wrong
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