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  #1  
Old 05 Jul 2015, 08:05
pjkcards pjkcards is offline
 
Join Date: Jul 2007
Different logo showing for logged in users?

There is a weird thing happening. A few members have said our old holiday banner is still showing to them, when we changed it many months ago. When they logout, it goes to the default regular banner. But when they login again, the holiday banners shows up. I've verified the "title image" in style vars is set correctly, and they all cleared their browser data with no luck.

Any other ideas of what could be causing this? The issue doesn't happen for me when I'm logged in.
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  #2  
Old 05 Jul 2015, 12:46
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Daniel Daniel is offline
 
Join Date: Jul 2005
Real name: Daniel
Sounds like they're using a different style than the default one

Ensure your other styles have the correct titleimage as opposed to the holiday one
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  #3  
Old 05 Jul 2015, 13:54
pjkcards pjkcards is offline
 
Join Date: Jul 2007
Originally Posted by Daniel View Post
Sounds like they're using a different style than the default one

Ensure your other styles have the correct titleimage as opposed to the holiday one
That was my original thought, but after checking their accounts, they are using the default, and the default and all other active templates have the titleimage variable set to the same.

Any other ideas? Can I force a cache refresh of all images? They said they reset their browser data but maybe it didn't work?

Thanks.
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  #4  
Old 05 Jul 2015, 15:19
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Daniel Daniel is offline
 
Join Date: Jul 2005
Real name: Daniel
Search your templates and phrases for the holiday image path.

Alternatively, rename the holiday image file and make a duplicate of the current titleimage with the old holiday image path.
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  #5  
Old 05 Jul 2015, 16:32
pjkcards pjkcards is offline
 
Join Date: Jul 2007
Thanks. I searched and nothing came up.

But I found out what the issue was. It was indeed the titleimage not set properly in an inactive theme. For some reason I thought if a theme was inactive it would push everyone to the default active one.

How do I force all users back to the active default? And how do I find data on how many users are using what themes?
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  #6  
Old 09 Jul 2015, 23:07
Eq4bits Eq4bits is offline
 
Join Date: May 2006
somewhere in admincp>settings>options there is a place for you to set default as well as keep folks from using any other theme, you also probably need to edit the settings on the other themes to where they aren't 'chooseable'
you may also have to re-set the 'default' for every forum/sub-forum you have because there is a theme choice option for each of those as well
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