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  #1  
Old 24 Mar 2009, 17:26
Frogsong Frogsong is offline
 
Join Date: Jan 2009
Member having problem logging in

Hi everyone,

I hope someone can help me with this. I have one new member.

For some reason when she logs in it tells her thank you for logging in but then re-directs her back to the login page telling her she needs to log in again.

I, and my other administrator have looked and looked to try to find the problem. There is no problem with her permissions or anything. We've asked her if she accepts cookies and she said she does, so that isn't it.

We have not banned anyone by IP address, so it's not a IP ban problem.

What am I missing? Do any of you know what the problem might be?
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  #2  
Old 24 Mar 2009, 17:54
Lynne's Avatar
Lynne Lynne is offline
 
Join Date: Sep 2004
Real name: Lynne
Make sure that users can only get to your site via www.yoursite.com or yoursite.com. Redirect them via htaccess (google it or search here cuz it's been posted many times) if they come to the 'wrong' site url.
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If I post some CSS and don't say where it goes, put it in the additional.css template.
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Old 24 Mar 2009, 18:42
Frogsong Frogsong is offline
 
Join Date: Jan 2009
As far as I know they can only get there from my direct url.
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  #4  
Old 24 Mar 2009, 18:52
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Lynne Lynne is offline
 
Join Date: Sep 2004
Real name: Lynne
Well, try both and see what happens. Make sure that one gets redirected.
__________________
Former vBulletin.org Staff Member

Try a search before posting for help. Many users won't, and don't, help if the question has been answered several times before.
W3Schools -
Online vBulletin Manual
If I post some CSS and don't say where it goes, put it in the additional.css template.
I will NOT help via PM (you will be directed to post in the forums for help.)
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