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  #1  
Old 01 Apr 2017, 01:39
Sir Klutch Sir Klutch is offline
 
Join Date: Sep 2015
Support Ticket System

Hello vBulletin Community,


I am currently searching for a support ticket system, but I have yet to find one that has an actual download link. Are there any mods existing or would I need to purchase one?

Thanks,
Sir Klutch
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  #2  
Old 01 Apr 2017, 15:28
Dave Dave is offline
 
Join Date: Jun 2010
Real name: Dave
There are plenty of support systems available but not when it comes to actual vBulletin plugins. Is that a mandatory requirement?
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Contact me for custom vBulletin 3/4 work & server/website management.
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  #3  
Old 03 Apr 2017, 03:39
Mattwhf Mattwhf is offline
 
Join Date: May 2016
Originally Posted by Sir Klutch View Post
Hello vBulletin Community,


I am currently searching for a support ticket system, but I have yet to find one that has an actual download link. Are there any mods existing or would I need to purchase one?

Thanks,
Sir Klutch
Hi Klutch,

You can use WHMCS to have a support ticket system
https://forumweb.hosting/14394-whmcs-vs-clientexec.html
Reasons why use then you can read references here
https://forumweb.hosting/15240-why-use-whmcs.html

Hope that helps!
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  #4  
Old 06 Apr 2017, 11:53
BadgerDog BadgerDog is offline
 
Join Date: Oct 2006
Real name: Doug
Originally Posted by Mattwhf View Post
Hi Klutch,

You can use WHMCS to have a support ticket system
https://forumweb.hosting/14394-whmcs-vs-clientexec.html
Reasons why use then you can read references here
https://forumweb.hosting/15240-why-use-whmcs.html

Hope that helps!
I've been looking for a support system as well, but this software appears to be an invoice billing system for host sites?

Regards,
Doug
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  #5  
Old 06 Apr 2017, 12:37
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alcazarx alcazarx is offline
 
Join Date: Jul 2014
Assuming this thread is not an April Fools Joke
A good, free ITS is -> HESK and its extension -> "Mods for Hesk".
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  #6  
Old 06 Apr 2017, 12:56
BadgerDog BadgerDog is offline
 
Join Date: Oct 2006
Real name: Doug
Originally Posted by alcazarx View Post
Assuming this thread is not an April Fools Joke
A good, free ITS is -> HESK and its extension -> "Mods for Hesk".
Thanks for the feedback...

.. and these integrate easily with vBulletin 4.1 series?

Regards,
Doug
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  #7  
Old 08 Apr 2017, 16:23
alcazarx's Avatar
alcazarx alcazarx is offline
 
Join Date: Jul 2014
No, as Dave and Mattwhf wrote, me assumed external scripts.
Hesk has its own management and can also use LDAP (fan-mod).
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