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Old 25 Oct 2013, 13:49
Toorak Times's Avatar
Toorak Times Toorak Times is offline
 
Join Date: Jan 2011
Site hacked again and again and again

My site www.tooraktimes.com.au has been hacked by TH3H4CK 5 times in the last month even though I removed install file and upgraded to 4.2.2.

The ONLY help vB.com will give me is this incredibly long list of to do's that by the time I am half way through I am hacked again.

They know about this issue, but I have so far had to pay 500aus to fix stuff that isn't my fault and am up for another 260 just to get my site up again. I have been speaking with Zackery and even when they say they fixed things the 3rd time it wasn't fixed.

Now all I get is standard "Fix it yourself. not our problem!" well it might become yours if you can't support your own products guys,

In the mean time I have spent 3 years and thousands of dollars with vB and mod builders and I think I am done, beaten by a company that doesn't seem to care enough for their customers.

What can I do? I have spent so much time and money building something that thousands of people read each day and now I can't do it at all because I invested everything in vBulletin, seriously feeling ill

--------------- Added 25 Oct 2013 at 14:04 ---------------

This has been going on for a while now, and as vB is often a 'learner' platform the brand is smashing itself with not dealing with this in a timely manner.

There are other platforms out there and also being built.

I haven't used it as a traditional forum, although that is where I come from, I started this www.bowlsworld.com.au/forums for some mates, but I saw the potential in the CMS or Publishing Suite, I still think it is a better option than WP or Joomla, Drupal etc, but if we are always being brought down because of the holes in the code of the platform we are all in a Titanic-al struggle for survival, for what is next???

We NEED you to get your ships together guys!
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Old 25 Oct 2013, 14:07
Skivey Skivey is offline
 
Join Date: Feb 2008
there has to be an exploit... so many forums getting hacked.
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  #3  
Old 25 Oct 2013, 14:34
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RedTurtle RedTurtle is offline
 
Join Date: May 2006
Maybe try blocking all IPs except for your own via an .htaccess file while you do the recommended fixes?

Sorry to hear you're having trouble with this.
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  #4  
Old 25 Oct 2013, 14:34
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Toorak Times Toorak Times is offline
 
Join Date: Jan 2011
There is, they tell us to uninstall the /install/ folder to protect it...?????? This does seem Dr Strangelove to me. Then I got a bible of instructions to how I might further protect myself, but by the time I was half way through reading my site got smashed agin.

Thank god I take daily saves, but my hosts are geting sorely tired of this too
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  #5  
Old 25 Oct 2013, 15:41
WEBDosser's Avatar
WEBDosser WEBDosser is offline
 
Join Date: Oct 2001
slow loading..
is vbulletin copyright missing?
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  #6  
Old 25 Oct 2013, 16:03
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Toorak Times Toorak Times is offline
 
Join Date: Jan 2011
Originally Posted by WEBDosser View Post
slow loading..
is vbulletin copyright missing?
No shouldn't be??

Although I have far more mods going on than recommended...lol

Pretty sure I paid for that removal anyway, don't know why I let everyone else in for their chop
I just wish they would make tasty icons instead of that terrible type
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Old 25 Oct 2013, 16:33
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New Joe New Joe is offline
 
Join Date: May 2009
Move to better Forum software
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  #8  
Old 25 Oct 2013, 17:05
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squidsk squidsk is offline
 
Join Date: Nov 2010
Originally Posted by Toorak Times View Post
My site www.tooraktimes.com.au has been hacked by TH3H4CK 5 times in the last month even though I removed install file and upgraded to 4.2.2.
You need to remove the entire install directory, not just the install file as per your OP. Read the relevant thread at vbulletin.com.
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