Register Members List Search Today's Posts Mark Forums Read

Reply
 
Thread Tools
  #1  
Old 22 Jan 2011, 05:23
bada_bing's Avatar
bada_bing bada_bing is offline
 
Join Date: Feb 2004
Angry Subscriptions via paypal not working

We have been having some issues where members will pay to upgrade there membership via paypal and vb subscription but 6 out of 10 payments posted dont get moved to the designed group. We have it setup so when the subscription payment is made via paypay they automatically get moved to a new usergroup but this is not working and causing us big headaches because we have to move them manually.

Is anyone having this issue and what could be causing this? How can we debug this problem? if seems that some payments work and some dont, we only do paypal payments at the moment. Also we are having this issue on VB 3.8.x


Thanks
__________________
A Leader and initiator.
Reply With Quote
  #2  
Old 22 Jan 2011, 12:16
Naan-Kadavul's Avatar
Naan-Kadavul Naan-Kadavul is offline
 
Join Date: Sep 2009
Location: Singpore
Real name: Bharath
You have to enable the option paypal in subscriptions manager first...!! and then it will work.
__________________
Team MJY - MovieJockey Entertainment Network (Click Here)
Site Founded : 11 September 2009 / Re-Launched : 01 January 2010
Powered by vBulletin® Version 3.8.5
Copyright ©2000 - 2010, Jelsoft Enterprises Ltd.

Reply With Quote
  #3  
Old 24 Jan 2011, 13:29
bada_bing's Avatar
bada_bing bada_bing is offline
 
Join Date: Feb 2004
Originally Posted by Naan-Kadavul View Post
You have to enable the option paypal in subscriptions manager first...!! and then it will work.
Yes that has been enabled I have been doing this for years now but recently 9+ months since we started having this issue. Like I said some work and some dont.
__________________
A Leader and initiator.
Reply With Quote
Reply



Currently Active Users Viewing This Thread: 1 (0 members and 1 guests)
 
Thread Tools

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off


New To Site? Need Help?

All times are GMT. The time now is 02:30.

Layout Options | Width: Wide Color: