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  #1  
Old 17 Jan 2019, 04:51
matikun matikun is offline
 
Join Date: Jul 2013
error data base

Hello
I moved my forum from hostgator USA to hostgator from brazil since its costs are lower and it is practically the same.
i request a migration and they did it.

the question is that my forum does not work and I do not know why, I do not know much, I'm just learning a few months ago to add things and edit, could someone tell me how to know what the problem is? the only thing my forum says is:


The database has encountered a problem.
Please try the following:
Load the page again by clicking the Refresh button in your web browser.
Open the ******** home page, then try to open another page.
Click the Back button to try another link.
The ********* forum technical staff have been notified of the error, though you may contact them if the problem persists.

We apologise for any inconvenience.
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  #2  
Old 17 Jan 2019, 10:07
snakes1100 snakes1100 is offline
 
Join Date: Dec 2001
Real name: Anthony
I would start by verifying the master server has the correct info for the mysql server in your config.php

They may have changed going to the new system.

It could also be a username & password didnt transfer over properly.
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  #3  
Old 18 Jan 2019, 06:15
the one the one is offline
 
Join Date: Nov 2013
Real name: malcolm
Also make sure that your nameservers are pointing to the new host
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  #4  
Old 18 Jan 2019, 14:19
matikun matikun is offline
 
Join Date: Jul 2013
Hello again
I managed to make it work, but it is destroyed with strange letters, what could it be?
you do not see the forums, nothing
Thanks for the help you gave me so far, I'm learning


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  #5  
Old 18 Jan 2019, 22:16
snakes1100 snakes1100 is offline
 
Join Date: Dec 2001
Real name: Anthony
The charsets didnt match on import.
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  #6  
Old 19 Jan 2019, 06:56
matikun matikun is offline
 
Join Date: Jul 2013
what should I do?
Is there something I can show you so that you can help me solve this problem?
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  #7  
Old 19 Jan 2019, 15:37
snakes1100 snakes1100 is offline
 
Join Date: Dec 2001
Real name: Anthony
Mysql charset settings would need to match on the old & new server.

character_set_client latin1
character_set_connection latin1
character_set_database latin1
character_set_filesystem binary
character_set_results latin1
character_set_server latin1
character_set_system utf8


You can pull those mysql variables from both servers & post them.
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