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#1
23 Dec 2020, 22:23
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Arrowchat + Vbulletin encoding issue
I've vbulletin 4.2.0, where arabic usernames are written to mysql in wrong chars but vb displays them correctly.
last week I added arrowchat, where they display them like how they are written into database. Their support don't want to support me in this unless I give them FULL access to my database + full access to the file manager (to fix encoding in arrowchat files) I asked why they want that, and provided FTP to their arrowchat directory but refused to help without accessing my database and vb files !!!!! anyone faces such issue and know how to fix it? + I started to have doubts in arrowchat support who are not reasonable and asking for full access to a customer db ! (the weirdest request ever) 
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#2
23 Dec 2020, 23:50
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To change the utf8mb4 character encoding in the config.php file, you need ftp access.
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#3
24 Dec 2020, 14:02
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Hello,
Of course it needs ftp access, and that what I provided to them FTP access to arrowchat directory but they refused and asked for the full access to vb + arrowchat + phpmyadmin !! Anyway they can tell me which encoding I need to make it works (change the utf8 to what), as they refuse to tell me ! also I tried many other encodings but not working. No members have liked this post.
Last edited by marc276; 24 Dec 2020 at 14:08.
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#4
24 Dec 2020, 18:01
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 Identifies arabic letters if you save the comparison setting for phpMyAdmin arrowchat tables as utf8_unicode_ci or utf8mb4_unicode_ci It is enough to change the comparison of the names and texts in which field.
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Mark as installed = get support. Donations always appreciated. https://www.vbyilmaz.com/ No members have liked this post.
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#5
25 Dec 2020, 21:35
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the table is already utf8_unicode_ci
 the user is shown like this as created by vbulletin 4.2.0  Vbulletin convert it and shows it correctly in my forum but Arrowchat showing it as is. No members have liked this post.
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#6
26 Dec 2020, 13:29
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Change the table to utf8mb4 as well, doubt that will fix it.
The arrowchat code may be incorrect as well.
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1. Adjust File Upload Limits 2. Implementing CSRF Protection in modifications 3. Adjust PhP Variables for Memory Allocated Errors 4. open_basedir issues, try this. No members have liked this post.
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#7
28 Dec 2020, 12:49
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Originally Posted by snakes1100
no it won't..
Arrowchat the worst support ever. No members have liked this post.
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#8
31 Dec 2020, 16:31
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What version of vBulletin (if 4, then 4.2.1 or 4.2.3 etc) and what version of the mod are you using? You could possibly be using a mod version not compatible with your version of vBulletin.
If there is a thread here for this mod, you should post there asking for assistance as well.
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