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  #16  
Old 13 Jan 2013, 18:50
Nelson58 Nelson58 is offline
 
Join Date: Oct 2011
I understand. So if a customer becomes impatient because they need help and didn't get it in 24 hours, and try to get it somewhere else, you ban them? That's your idea of customer service?

I guess no customers EVER get frustrated after waiting a day for support. That never happens, right? And if they don't get support from you, and ask elsewhere, they should be banned from ever getting support from you, right? And what I said was 100% true and factual, none of your add-ons have installation instructions either with the mod or on your site.

Frankly, Chris, you don't belong in any service-related industry if you lose your cool and ban people the way you did to me. You can't ban every customer who is impatient. If you do, you won't have any customers. In service industries, you are bound to run into customers who are demanding and impatient- it's the nature of the beast.

I am going to let this die because the way you responded, by banning me, speaks for itself.
It's bad customer support, and I think you have some anger issues.

By the way, your header states:

"I'm not active member on this site anymore. My account exists as I can't delete it.
I wish all the best to vBulletin Community."

yet you seem to be quite active on the forum. Can you tell us what is up with that?
Did you lose your temper one day on here and write that?

--------------- Added 13 Jan 2013 at 18:59 ---------------

Originally Posted by David Copeland View Post
Anyone?

I have 4.2 also
David,

After a day of playing around with it, I was able to get Chris' mod working, so you may want to try it, if you can deal with his temper. He charges $34.95 for it on his site.

While the add-on advertises that it allows you to create a newsletter with the "look and feel" of your site, in reality, you will need a separate HTML generator like CoffeeCup (which is free) in order to generate the HTML header and footer required for the "look and feel" of your web site. Just putting in the code from the header and footer templates into the header and footer area of the add-on will not work, as I found out. You will have to generate your own header and footer and then place the HTML in each space for that purpose.

The add-on does not let you schedule the time when a newsletter is sent, only the date or day of the week or month. Newsletters are all sent at 1am. That cannot be changed.

I also had a lot of trouble getting it to actually send out the newsleter. Unlike commbull, you do not add it to the Scheduled Tasks area of Admincp. If you do, you will create a lot of confusion, and it will not work correctly.

There are probably a few other quirks that I missed. If you have any questions, please feel free to hit me up. Of course, a lot of this could have been avoided if there were some simple installation instructions with it.
  #17  
Old 14 Jan 2013, 06:09
Christos Teriakis Christos Teriakis is offline
 
Join Date: Jul 2011
Real name: Christos
Originally Posted by Nelson58 View Post
By the way, your header states:
"I'm not active member on this site anymore. My account exists as I can't delete it.
I wish all the best to vBulletin Community."
yet you seem to be quite active on the forum. Can you tell us what is up with that?
Did you lose your temper one day on here and write that?
Everything is about addiction. I'm using this site since Oct 2003 so it's difficult to go away from one day to the other. Lynne can confirm that I asked her even to ban me for ever as a way to stop coming here, but this is something that can't be done. So for the moment my text has the meaning that I'm not active as coder anymore. I don't like to talk about mods (any mod not only mine) or to download mods. But if you make a search you'll find that I have helped some users here even by posting very long code to solve their problems. Do a search and you'll find them.

--------------- Added 14 Jan 2013 at 09:36 ---------------

Originally Posted by Nelson58 View Post
I also had a lot of trouble getting it to actually send out the newsleter. Unlike commbull, you do not add it to the Scheduled Tasks area of Admincp. If you do, you will create a lot of confusion, and it will not work correctly.
Sure you'll have problems with cronjobs. Not for Newsletter, but with all cronjobs. Because you've removed the cron image from the footer, even if there is warning about it. Check and compare the code of your site with my site (or any other vB site).

Your site:

Block Disabled:      (Update License Status)  
Suspended or Unlicensed Members Cannot View Code.

My site:

Block Disabled:      (Update License Status)  
Suspended or Unlicensed Members Cannot View Code.

So please dont say that my mod does not works. Actually there 100+ who are using it without problems.

Last edited by Christos Teriakis; 14 Jan 2013 at 06:37.
  #18  
Old 15 Jan 2013, 13:13
David Copeland's Avatar
David Copeland David Copeland is offline
 
Join Date: Nov 2001
Originally Posted by Nelson58 View Post
David,

After a day of playing around with it, I was able to get Chris' mod working, so you may want to try it, if you can deal with his temper. He charges $34.95 for it on his site.

While the add-on advertises that it allows you to create a newsletter with the "look and feel" of your site, in reality, you will need a separate HTML generator like CoffeeCup (which is free) in order to generate the HTML header and footer required for the "look and feel" of your web site. Just putting in the code from the header and footer templates into the header and footer area of the add-on will not work, as I found out. You will have to generate your own header and footer and then place the HTML in each space for that purpose.

The add-on does not let you schedule the time when a newsletter is sent, only the date or day of the week or month. Newsletters are all sent at 1am. That cannot be changed.

I also had a lot of trouble getting it to actually send out the newsleter. Unlike commbull, you do not add it to the Scheduled Tasks area of Admincp. If you do, you will create a lot of confusion, and it will not work correctly.

There are probably a few other quirks that I missed. If you have any questions, please feel free to hit me up. Of course, a lot of this could have been avoided if there were some simple installation instructions with it.
Thanks for your input.

Are you running VB 4.2 ?

Have you sent the newsletter to your forum members successfully? If so, could you send me a copy if I register on your forum? (I'd like to see it)

David
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  #19  
Old 15 Jan 2013, 22:42
Nelson58 Nelson58 is offline
 
Join Date: Oct 2011
David,

Running 4.2 PL3. Yes, the newsletter worked after I tweaked it. I can send you a copy without your joining.

--------------- Added 15 Jan 2013 at 22:53 ---------------

Originally Posted by ChrisTERiS View Post


Sure you'll have problems with cronjobs. Not for Newsletter, but with all cronjobs. Because you've removed the cron image from the footer, even if there is warning about it. Check and compare the code of your site with my site (or any other vB site).

Your site:

Block Disabled:      (Update License Status)  
Suspended or Unlicensed Members Cannot View Code.

My site:

Block Disabled:      (Update License Status)  
Suspended or Unlicensed Members Cannot View Code.

So please dont say that my mod does not works. Actually there 100+ who are using it without problems.

It worked without it once I tweaked it. By the way where in your installation documentation do you state that ? Try nowhere, because you do not provide installation instructions, tips, or even a ReadMe file. Nothing.

Add to that no customer service or support, and the person who buys from you is left stumbling in the dark. Ask you for help, wait at least 24 hours, get nothing. Ask somewhere else, and you get banned. Nice, very nice.
__________________
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www.Hobby-Machinist.com
  #20  
Old 16 Jan 2013, 06:01
Christos Teriakis Christos Teriakis is offline
 
Join Date: Jul 2011
Real name: Christos
Originally Posted by Nelson58 View Post
David,
It worked without it once I tweaked it. By the way where in your installation documentation do you state that .
Nowhere. Because this is at vB documentation. As I said if your don't have it none cronjob will run.
As for the documentation for my scripts. There are at least 3 posts in my site saying that still there is no documentation. There are no even product details. That's why the prices are so low.
  #21  
Old 16 Jan 2013, 21:32
LinkBliss_com LinkBliss_com is offline
 
Join Date: Aug 2006
Real name: Eric Frost
Hi Chris,

Software works great, and I think the little newsletter.css looks decent enough.

However there's an issue when I send to a Gmail account -- it doesn't render the CSS.

Any ideas or is there a trick to make Google recognize the css?

Maybe I can forward the emails or send you screenshots to explain better, but basically when I send to my Gmail account, there is no pretty formatting, it is all just plain.

Thanks!
Eric

--------------- Added 16 Jan 2013 at 23:43 ---------------

I played around with this and partially got it to work... looks a little different from the way it's supposed to, but not too far off. I added this to functions, just above where it says "Prepare Test Email:


Block Disabled:      (Update License Status)  
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You can Google CssToInlineStyles, it's on Github.

--------------- Added 17 Jan 2013 at 00:06 ---------------

I also put this in newsletter_sendemails.php, not really sure this will work, eek.


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--------------- Added 17 Jan 2013 at 00:08 ---------------

Oh no wait, newsletter_sendemails.php doesn't have $css, so I put this in newsletter_prepare.php


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Last edited by LinkBliss_com; 17 Jan 2013 at 00:09.
  #22  
Old 17 Jan 2013, 05:48
Christos Teriakis Christos Teriakis is offline
 
Join Date: Jul 2011
Real name: Christos
Well I never thought that GMail needs special css. Thank you for pointing me there I'll check it.

Chris
  #23  
Old 17 Jan 2013, 12:52
Simon Lloyd's Avatar
Simon Lloyd Simon Lloyd is offline
 
Join Date: Aug 2008
Real name: Simon
Originally Posted by LinkBliss_com View Post
Any ideas or is there a trick to make Google recognize the css?
Maybe add an absolute link to the css file in the header of the newsletter?
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  #24  
Old 20 Jan 2013, 10:24
BirdOPrey5's Avatar
BirdOPrey5 BirdOPrey5 is offline
 
Join Date: Jun 2008
Real name: Joe D.
This thread has lost its course. Please discuss paid modifications on the author's site.
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Note - I no longer making new VB mods, sorry.
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