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  #1  
Old 08 Mar 2016, 10:54
NiGh10GaLe NiGh10GaLe is offline
 
Join Date: Dec 2015
Problem while installing vb 5.2.0 PL1

Hello!
How are you?

I've recently installed vb forums version 5.2.0 PL 1, It was working well.
But there are many problems appeared in my forums as it appears in following:

System Errors.
http://i84.servimg.com/u/f84/19/25/30/22/system10.png

This error appeared many times in forums home and in my AdminCP

Then I deleted the forums and the databases and tried to install it again, but while installing there are a fetal error appeared as following:
http://i84.servimg.com/u/f84/19/25/30/22/save10.jpg

Then I changed My Hosting PHP Version to from 5.4 to be 5.5, and tried installation again, it done successfully, but when I tried to go to forums home, it didn't work good, as it appear in the following pic:
http://i84.servimg.com/u/f84/15/65/80/49/forums10.png

Then I didn't do any thing because I can't do anything.
I just tried to contact support of my hosting service, they couldn't solve this problem.


So please can anyone help me ?

​Thanks
Attached Images
File Type: jpg Forums - NiGh10GaLe_20160308144747.jpg (34.4 KB, 8 views)
File Type: jpg untitl11.jpg (45.0 KB, 8 views)
File Type: jpg system10.jpg (65.4 KB, 9 views)
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  #2  
Old 08 Mar 2016, 10:57
Dave Dave is offline
 
Join Date: Jun 2010
Real name: Dave
First error "MySQL server has gone away" is not related to vBulletin but to the MySQL server. That's something your host has to fix.
No clue what the second error is saying.
Third error can happen when the base URL is not right.

In Chrome, open up the developer tools using F12 and then load the site again. Then check the console tab in the developer tools and paste all the red errors here.
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  #3  
Old 08 Mar 2016, 13:11
NiGh10GaLe NiGh10GaLe is offline
 
Join Date: Dec 2015
sorry the second error is not what in the picture
it's in the second Attached Picture

Look! I downloaded the vb 5.2.0 and 4.2.3 from members Area.
I can before install them perfect with no problem, but now there are Fetal Errors appear to me into the forums, its admincp and whlie installation.

So, what do you say if I upload v 5.2.0 again in my site and make the configuration and show you a screen shot of the config.php file, and give you the forum URL to try the installation yourself .... ?

You understand what to do more than me, I'm not prof.

Waiting your REPLY .
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  #4  
Old 08 Mar 2016, 16:18
Dave Dave is offline
 
Join Date: Jun 2010
Real name: Dave
Are you installing vBulletin on a new database or are you installing it on the same database over again? It's not going to work if you install it on the same database over again, that will definitely cause conflicts.
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  #5  
Old 08 Mar 2016, 17:03
NiGh10GaLe NiGh10GaLe is offline
 
Join Date: Dec 2015
no new database and new db user.
in the last hour I reseted my hosting account
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  #6  
Old 09 Mar 2016, 10:44
DemOnstar's Avatar
DemOnstar DemOnstar is offline
 
Join Date: Dec 2012
Originally Posted by NiGh10GaLe View Post
no new database and new db user.
in the last hour I reseted my hosting account
Make sure you are using the correct PHP version on your server....

Apache Rewrite module ON

" " (Filter Module ON)
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  #7  
Old 09 Mar 2016, 13:25
NiGh10GaLe NiGh10GaLe is offline
 
Join Date: Dec 2015
Post

There are Error log I found in my cPanel, please take a look you may know where is the problem.

Text file Attached.
Attached Files
File Type: txt errors.txt (14.9 KB, 1 views)
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  #8  
Old 09 Mar 2016, 13:27
NiGh10GaLe NiGh10GaLe is offline
 
Join Date: Dec 2015
I'm sure of PHP version, I tried all versions .
How about Apache and module, sorry I don't know what to do for them .

--------------- Added 09 Mar 2016 at 14:05 ---------------

There are 2 images for Error messages that appear to me while installation vb 5.2.0.


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  #9  
Old 09 Mar 2016, 16:27
DemOnstar's Avatar
DemOnstar DemOnstar is offline
 
Join Date: Dec 2012
Originally Posted by DemOnstar View Post

Apache Rewrite module ON

" " (Filter Module ON)
Originally Posted by NiGh10GaLe View Post
I'm sure of PHP version, I tried all versions .
How about Apache and module, sorry I don't know what to do for them .
I had a similar problem to yours.. The rewrite_module in apache had to be enabled and another module filter_mod also. My set up wouldn't even get as far as yours seems to have. Without the filter_mod, I couldn't even browse to the install folder...

From my limited knowledge and your attachments, it seems you have connected to the DB but you have a missing file.

Have you tried to upload all contents again?

I looked at your error file but I wouldn't no where to start with that one.. It does appear to point to a DB error but you would have to wait for someone with more knowledge on the subject. Sorry. .
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