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Email reminder for inactive users Details »
Email reminder for inactive users
Mod Version: 1.2.7, by C Braithwaite (Member) C Braithwaite is offline
Developer Last Online: Dec 2012 I like it Show Printable Version Email this Page

This modification is in the archives.
vB Version: 3.6.8 Rating: (117 votes - 4.60 average) Installs: 1461
Released: 09 Feb 2007 Last Update: 24 Aug 2008 Downloads: 50903
Not Supported DB Changes Uses Plugins Auto-Template Additional Files Translations Is in Beta Stage  

Inactive reminder emails. This mod was designed to send out a reminder to inactive members to try and win them back.

***1.2.7 Update***
This update includes built in support for bouncing emails. The script will automatically detect the bounced mail, mark it as bounced so the user is not to be contacted again so as to avoid spam, and then move that user into a seperate usergroup. This plugin is still in it's testing stages, but I have addressed the bugs mentioned previously regarding the emailing side of things.

This is important so keep reading
To install this plugin and take advantage of the bounced email features you are going to need to follow these instructions very carefully. I can not gaurentee that they will work to the letter as this will be based on each persons individual hosting settings.

Step 1: Pre Install
Before you touch this product you need to do the following
  • Create an "inactive" usergroup
  • Set up a "bounce to" email address
    Pick an email address that you want to use as your bounced email address. Im using "[email protected]". feel free to use whatever you wish.
  • Add a email message filter
    This is the hard part. You need to set up a filter that will 'pipe' an email sent to the above email address.
    I am using Cpanel 11 and this is how i have mine set up:
    Rules: 'To' 'Equals' '[email protected]'
    Actions: 'Pipe to program' with the setting: |/usr/local/bin/php /home/icora/public_html/forum/bounce.php
    This will depend entirely on your settings and structure so you may have to do a little research. It would be very helfull if people who have to use diferent configurations would post them on here.
  • Go into vBulletin options, and find the options for 'Emails'. there is a setting asking you if you want to use '-f'. set this to yes.
  • While still inn the email options set the 'Bounce Email Address' to your above address.
Step 2: Install
Remove all previous trace of this modification, and upload all the files in the "upload" folder to your base directory of the server.
Go into your product management section and add a new product. upload the XML file with overwrite selected.
Refresh your admin CP to load the new menu items. Just under the "users" group you will find an "Inactive Reminders" group. open that up and click on settings.
Play with these settings and options to suit for the most part. when you come down to the bounce settings you MUST use the same email address as the one you created above.
Set to active and save.

I must re-iterate that this version has not been widely tested, but the simulations i have ran have worked. I look forward to your feedback!

Features:
  • Select the period of time before a user is considered inactive.
  • Select how many emails to send to each inactive user per inactivity period
  • Choose weather inactivity is based on members "Last Post" or their "Last Visit"
  • Specify how often followup emails are sent
  • Specify alternative emails to send to reduce repetition
  • Keep a log of all inactive users contacted

Planned Updates:
  • More detail in reports
  • ...such as
  • Which useres returned
  • Effectivness stats
  • Email validity

**1.2.1 Update***
Added more detail to the reports section. You can now see the email address, and quickly indicate which emails were invalid. You can link directly to that user to edit as you wish.
I have fixed some errors which have been crashing people's database. Please post any problems if you can.

**1.2.3 Update***
Fixed several problems with escaping strings
Stopped database errors locking up site
***

**1.2.4 Update***
Added a "From Email" so you can specify your own email address to send the reminders from.
Fixed potential bug for people who do not use the mail queue.

Anyone having problems with sending emails out too fast, and multiple emails being sent need to consider changing their email settings in vbulletin options.
People with emails going out too fast - edit Number of Emails to Send Per Batch to a lower amount
People with multiple emails sending - edit Use Mailqueue System to "Yes, with locking"
***

**1.2.5 Update***
Added more stats in the reports page, also added a "Send test email" option so users can test the functionality of the mod
***

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  #196  
Old 04 Mar 2007, 17:54
newbe_haselina newbe_haselina is offline
 
Join Date: May 2006
Thanks djbaxter ... that's what I was looking for

I almost got it, the only thing I didn't understand was the email frequency ... it say "how often" and I thought it might be the amount of emails which will be sent. But now I got there 30 days ... and I changed the scheduled task as you proposed ... that makes sense to me

Thanks for helping ...

BTW ... since I installed the hack (6 days) I got 7 members "back" ... we are a pretty tiny community and 6 members out of 136 inaktive users are alot :-). In total we have about 460 ... that's the reason why I like this hack ...
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  #197  
Old 04 Mar 2007, 20:11
simalert's Avatar
simalert simalert is offline
 
Join Date: Jan 2006
Just one thing, I had a couple of bounced emails come back which is fine as the accounts now seem closed. However one or two of the user names cropped up twice. It seems to suggest that this is sending out more than one email or looping round the list continuosly which would be classed as spamming or mail bombing people if that was the case.

Is this possible?
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  #198  
Old 04 Mar 2007, 20:35
djbaxter djbaxter is offline
 
Join Date: Aug 2006
Location: Ottawa, Canada
Originally Posted by simalert View Post
Just one thing, I had a couple of bounced emails come back which is fine as the accounts now seem closed. However one or two of the user names cropped up twice. It seems to suggest that this is sending out more than one email or looping round the list continuosly which would be classed as spamming or mail bombing people if that was the case.

Is this possible?
1. check your settings (see my post above)

2. check the content of the "duplicate" emails - they may not be duplicates at all but a second email sent by anoither part of the system or another add-on (are you using the EZ Bounced Emails add-on, for example?)
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  #199  
Old 04 Mar 2007, 22:29
ssvp's Avatar
ssvp ssvp is offline
 
Join Date: May 2006
Real name: Patrick
This may have been asked already. But maybe the possibly of adding the following features:
Usergroups
Indicate which usergroups will be using this feature

Spam Removal (YES/NO)
Setting this to "Yes", allows the users to click a "REMOVE ME" link that will prevent future mailings.

Spam Removal Group:
Enter a Usergroup to move users to a inactive group
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  #200  
Old 05 Mar 2007, 03:44
SuperGLS SuperGLS is offline
 
Join Date: Nov 2004
I did not like the footer addition and therefore would like you donate some money instead. How can I do that? Let me know. Thanks, great hack.
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  #201  
Old 05 Mar 2007, 04:49
wildo69 wildo69 is offline
 
Join Date: Jan 2006
Great mod... *installed*

just a suggestion (as i didn't find it when searching this thread)
maybe add a button to the admincp options that can be used to send a "test" message to the admin/current admin so we can check the formating and appearance of the message before it gets sent to thousands of our members..

thanks again
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  #202  
Old 06 Mar 2007, 17:46
Hemanth's Avatar
Hemanth Hemanth is offline
 
Join Date: Nov 2005
Hi,

1. Can you please add an option to set the sender email address as it's giving a hell lot of server info out.

eg.

Content-type: text/html; charset=iso-8859-1

To: Xtra <[email protected]>
From: [email protected], [email protected],
[email protected], [email protected],
[email protected],
&[email protected];Internet!Reminder Service
<[email protected]>
Message-Id: <[email protected]>
Date: Mon, 5 Mar 2007 14:17:24 -0600 (CST)
2. Do i need to add any HTML email sending hacks to make this work as all the html code i'm putting is mail as itself. No formatting done. Is there any settings i need to change in vB?

Please respond.

Last edited by Hemanth; 06 Mar 2007 at 17:56.
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  #203  
Old 06 Mar 2007, 17:54
djbaxter djbaxter is offline
 
Join Date: Aug 2006
Location: Ottawa, Canada
I'm not the author of this add-on. I'm just a user.
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  #204  
Old 06 Mar 2007, 17:57
Hemanth's Avatar
Hemanth Hemanth is offline
 
Join Date: Nov 2005
Originally Posted by djbaxter View Post
I'm not the author of this add-on. I'm just a user.
Sorry my friend. It was a mistake.
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  #205  
Old 06 Mar 2007, 18:14
Battle_Ring Battle_Ring is offline
 
Join Date: Apr 2004
I installed this but all the emails come back as unrouteable mail domain
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  #206  
Old 06 Mar 2007, 20:17
Chadi's Avatar
Chadi Chadi is offline
 
Join Date: May 2004
A good feature needed is ability to exclude members from receiving further notification. The only method now is to close their account.
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  #207  
Old 06 Mar 2007, 21:15
fifko fifko is offline
 
Join Date: Feb 2007
Seems like C. was las active on 25. Feb 2007...

Hopefully he is just on some holiday


Great hack btw... once all the issues described in the last few pages are fixed, I will definitely go for this .

Thanks
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  #208  
Old 07 Mar 2007, 02:03
djbaxter djbaxter is offline
 
Join Date: Aug 2006
Location: Ottawa, Canada
Originally Posted by chadi View Post
A good feature needed is ability to exclude members from receiving further notification. The only method now is to close their account.
Yes. That is the major remaining bug.

If Chris doesn't come back soon, I'll try to find a fix for this myself.
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  #209  
Old 07 Mar 2007, 03:06
Smoothie Smoothie is offline
 
Join Date: Oct 2001
I have this clicked as installed, but I haven't yet. I hope the fix to "respect users email options from the site" comes soon.
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  #210  
Old 09 Mar 2007, 12:03
mollila mollila is offline
 
Join Date: Jan 2006
Does this mod check that the user has given permission to receive emails from Administrators?

And does it provide a link to the website where user can change that preference?
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