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Old 14 Aug 2016, 01:03
SPVB SPVB is offline
Join Date: Jun 2011
New ReCAPTCHA Usergroup Issue

When new users register, they are sent an activation email. At this point, they are initially put in the Users Awaiting Email Confirmation group (usergroup 3). After clicking the link in the activation email, the users are not being moved to the Users Awaiting Moderation group, even though this option is enabled in User Registration Options. Because they are not moved to the 'Awaiting Moderation' group, there is no indication on the Control Panel home page that anyone is awaiting action from the administrator. In looking at the user record, Administrators is selected as the Primary User Group, but the post-activation is (non-existent) 10, instead of 4.

We are running 4.2.3 patch level 2 with New reCAPTCHA as the Human Verification method. I know I can opt to be emailed when a new user signs up, but what I really want is to just see them in the Control Panel home page.

Any ideas?
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Old 14 Aug 2016, 10:57
Paul M's Avatar
Paul M Paul M is offline
Join Date: Sep 2004
Real name: Paul M
Creating new duplicate threads isnt really helpful as you havent actually posted all the relevant information, specifically that you are using the reCAPTCHA v2 mod (from

This is clearly a problem with that mod and you should be posting in its support thread (and checking any options that it has).
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Please do not PM me about custom work - I no longer undertake any.
Note: I will not answer support questions via e-mail or PM - please use the relevant thread or forum.
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