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Old 11 Jun 2008, 17:46
moonmoth moonmoth is offline
 
Join Date: May 2004
Help 500 internal server errors

Hi Guys,
The last few months I've been getting 500 internal server errors. The log files show the exact same problem repeated through the day, every day.
: [Wed Jun 11 04:59:19 2008] [error] [client 72.44.51.168] FastCGI: comm with (dynamic) server "/var/www/fcgi/php-cgi" aborted: (first read) idle timeout (30 sec)
[Wed Jun 11 04:59:19 2008] [error] [client 72.44.51.168] FastCGI: incomplete headers (0 bytes) received from server "/var/www/fcgi/php-cgi"
[Wed Jun 11 05:00:38 2008] [error] [client 72.44.51.168] FastCGI: comm with (dynamic) server "/var/www/fcgi/php-cgi" aborted: (first read) idle timeout (30 sec)

I have two databases on the same host and both go down at the same time. The hosts seem to keep scratching their heads and thus far the problem remains.
I know naff all about the server end of things so I'm as much use as a chocolate tea pot.
The errors began on 3.6 and continued when I upgraded to 3.7. What I don't get though is the other database hangs and throws the same 500 error at the same time; like I said, techie I'm not but when the same thing happens, same time on a completely different db I tend to suspect server error rather than anything I've done........ but will crimson nicely if proven wrong.
Any suggestions? Pretty, pretty please..........
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  #2  
Old 11 Jun 2008, 18:14
WEBDosser's Avatar
WEBDosser WEBDosser is offline
 
Join Date: Oct 2001
nope.. i would say server error too.
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  #3  
Old 11 Jun 2008, 21:06
snakes1100 snakes1100 is offline
 
Join Date: Dec 2001
Real name: Anthony
The fcgid process aborted for a timeout, what is the fcgid timeout limit set at in the fcgid conf file on the server?

Tell your host to up the timeout limit and hup apache

Tell them to set it to at least 600, 1800 being the typical default if you have a very busy server.
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  #4  
Old 12 Jun 2008, 04:51
moonmoth moonmoth is offline
 
Join Date: May 2004
Thanks snakes, I'm waiting on the response from last ticket to them but will make that suggestion.
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  #5  
Old 12 Jun 2008, 11:31
Goomzee Goomzee is offline
 
Join Date: Apr 2008
Real name: Tariq Rathore
i am also facing same this errors too
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