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Contact Us Enhancements (updated) Details »
Contact Us Enhancements (updated)
Mod Version: 1.00, by borbole (Coder/Designer) borbole is offline
Developer Last Online: Oct 2015 I like it Show Printable Version Email this Page

vB Version: 4.2.0 Rating: (1 vote - 5.00 average) Installs: 33
Released: 05 Dec 2012 Last Update: 05 Dec 2012 Downloads: 122
Not Supported Uses Plugins  

This is a small mod I coded for a client of mine and thought to share it here as well for all those that might have a need for it too.

This mod will send automatically a pm to users whenever they will submit a contact form. You can also choose if you want the contact form to be posted as a thread automatically at a forum of your choosing. This can be handy if you want the other members of your staff to view the contact forms submissions. You can also choose to increase the post count of the user or not when the contact thread is automatically created.

After installation go to Options->Site Name / URL / Contact Details and all the way down you will see 6 new options. Configure the options to your needs/likings.

For more info, please have a look at the attached screenshots.

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Screenshots

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Comments
  #2  
Old 05 Dec 2012, 21:32
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borbole borbole is offline
 
Join Date: Jan 2010
Reserved.
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  #3  
Old 05 Dec 2012, 22:01
Skyrider Skyrider is offline
 
Join Date: Feb 2006
Installed, this does sound handy-dandy!
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  #4  
Old 05 Dec 2012, 22:15
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borbole borbole is offline
 
Join Date: Jan 2010
Originally Posted by FF|Skyrider View Post
Installed, this does sound handy-dandy!
Indeed, it is a handy addition to have if I may say so myself as well. The guy I originally coded it for, had a great use for it.

Anyway, I had forgotten to update the xml file here with the new mod. Please re-download it again.
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  #5  
Old 05 Dec 2012, 22:37
Skyrider Skyrider is offline
 
Join Date: Feb 2006
What's new? I've tried it and I'm loving it. Though the new thread that gets created doesn't display the users email, ip, etc information that you do by mail. Especially for unregistered users (guest threads)
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  #6  
Old 06 Dec 2012, 10:06
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borbole borbole is offline
 
Join Date: Jan 2010
Originally Posted by FF|Skyrider View Post
What's new? I've tried it and I'm loving it. Though the new thread that gets created doesn't display the users email, ip, etc information that you do by mail. Especially for unregistered users (guest threads)
The first version of the mod had the pm option only then I expanded it by including the automated thread creation as well.

The ip is being displayed for guests and members alike whereas for the rest of the guests info I did not look much into that as my client does not allow them to use the contact form.
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  #7  
Old 06 Dec 2012, 18:45
smirkley smirkley is offline
 
Join Date: Apr 2008
Is there a hope for a selection in acp to prevent emails from being sent if you are having a thread made?
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  #8  
Old 06 Dec 2012, 21:32
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borbole borbole is offline
 
Join Date: Jan 2010
Originally Posted by smirkley View Post
Is there a hope for a selection in acp to prevent emails from being sent if you are having a thread made?
Simply leave the Webmaster's Email and Contact Us Email fields blank and you will not receive emails from the contact form but instead it will be posted automatically as a thread.
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  #9  
Old 07 Dec 2012, 13:04
Skyrider Skyrider is offline
 
Join Date: Feb 2006
A guest has left a message, I could only see his contact message what he filled in, IP, email, etc is being left out. Would be great if the thread also display:

Referring Page:
IP Address: xxxx
Email: [email protected]
Or better yet, that it only creates a thread when a normal registered member uses the contact form, and when a guest leaves a message it won't create any thread and thus only leaves an email.
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  #10  
Old 07 Dec 2012, 17:29
smirkley smirkley is offline
 
Join Date: Apr 2008
Originally Posted by borbole View Post
Simply leave the Webmaster's Email and Contact Us Email fields blank and you will not receive emails from the contact form but instead it will be posted automatically as a thread.
Thank you.

BTW, just noticed while doing tests, either as a member or a guest, that this doesnt always post to a thread. I am still testing this, but out of ten contact messages sent, three havent been made into threads.
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  #11  
Old 07 Dec 2012, 18:48
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borbole borbole is offline
 
Join Date: Jan 2010
Originally Posted by smirkley View Post
Thank you.

BTW, just noticed while doing tests, either as a member or a guest, that this doesnt always post to a thread. I am still testing this, but out of ten contact messages sent, three havent been made into threads.
Is this happening with guests or users?

It is strange because it should post the thread automatically each time an users submits a contact request. The guy I originally coded it for is using constantly and it works fine without any issues. Not to mention that I have tested it thoroughly as well myself without any issues.

But maybe you have another mod that might conflict with this one. There is no other reason that I can think of that why is behaving like that at your forum.
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  #12  
Old 07 Dec 2012, 20:39
smirkley smirkley is offline
 
Join Date: Apr 2008
I agree and have looked over the code without any issues found. I would think that if there was code conflict with any other mod it wouldnt be so hit or miss as I have lost a thread creation as both guest and logged in. But it doesnt seem to be consistant with any action in particular. Granted I cannot test this currently on a base oem style or code, I will do some more tests to see why this may be happening.
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  #13  
Old 07 Dec 2012, 21:11
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borbole borbole is offline
 
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This is a strange issue. Are you testing it in a brand new (test) forum?
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  #14  
Old 07 Dec 2012, 21:26
smirkley smirkley is offline
 
Join Date: Apr 2008
Update, in an attempt to isolate where it drops the thread creation, I isolated the email function by deleting my contact email addy in acp, and then adding an if/else in the xml product where if the contact email addy doesnt exist in options it doesnt fetch the hook.

It should just go to the create thread routine. So far, sometimes it does, sometimes it doesnt, logged in or not. So the emailer code isnt the issue.

Will be back as I take it further...
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  #15  
Old 07 Dec 2012, 22:52
smirkley smirkley is offline
 
Join Date: Apr 2008
OK, hafta take a break,...gonna let it rest for now, reverted all tests.
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