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Old 02 Nov 2012, 08:33
BlueCheri's Avatar
BlueCheri BlueCheri is offline
 
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Question Need help on error

Suddenly this morning I am getting following error of my forum, please note nothing has changed last evening.

Kindly help me to fix this.

Thanx in advance.

G!

Not Found

The requested URL /install/install.php was not found on this server.

Additionally, a 404 Not Found error was encountered while trying to use an ErrorDocument to handle the request.

Apache Server at (forum url) Port 80
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  #2  
Old 02 Nov 2012, 16:34
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Lynne Lynne is offline
 
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Have you ftped to the site and verified all the files are there? Have you taken a look at the database and verified the data is still there?
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  #3  
Old 02 Nov 2012, 16:57
TheSupportForum TheSupportForum is offline
 
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Originally Posted by BlueCheri View Post
Suddenly this morning I am getting following error of my forum, please note nothing has changed last evening.

Kindly help me to fix this.

Thanx in advance.

G!
you need to upload all of install folder and run /install/install.php


Block Disabled:      (Update License Status)  
Suspended or Unlicensed Members Cannot View Code.

is the error you receive please ensure you have entered your license key and that you have downloaded the correct version for your license

for example if you only have a vb3 license you cant install vb4 unless your license key is validated for that version

also your host maybe limited you to 1 database connection
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  #4  
Old 03 Nov 2012, 06:50
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BlueCheri BlueCheri is offline
 
Join Date: Jul 2009
Many thanx for replies.

Let me check that, will come back to you.

G!

Originally Posted by Lynne View Post
Have you ftped to the site and verified all the files are there? Have you taken a look at the database and verified the data is still there?
Originally Posted by simonhind View Post
you need to upload all of install folder and run /install/install.php


Block Disabled:      (Update License Status)  
Suspended or Unlicensed Members Cannot View Code.

is the error you receive please ensure you have entered your license key and that you have downloaded the correct version for your license

for example if you only have a vb3 license you cant install vb4 unless your license key is validated for that version

also your host maybe limited you to 1 database connection
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  #5  
Old 03 Nov 2012, 11:33
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Simon Lloyd Simon Lloyd is offline
 
Join Date: Aug 2008
Real name: Simon
Originally Posted by BlueCheri View Post
Suddenly this morning I am getting following error of my forum, please note nothing has changed last evening.

Kindly help me to fix this.

Thanx in advance.

G!
If you've already installed then you will have deleted install.php as part of the installation process or you cant get in to admincp?

If you did have a running forum then i'd check to see that your files haven't been changed, check your server logs for last changes, it could be that a redirect has been set to /install/install.php which naturally doesn't exists because you deleted it when installing.
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