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Old 25 Oct 2007, 17:44
bigcurt's Avatar
bigcurt bigcurt is offline
 
Join Date: Nov 2004
Real name: Curtis C.
Going to kill my host...

So, it has been one thing after another today. I wake up and my site will not connect whatsoever. Just a blank screen. So, I send them a message and then about an hour later I start receiving these errors in my mailbox:

Database error in vBulletin :


Block Disabled:      (Update License Status)  
Suspended or Unlicensed Members Cannot View Code.

So, I post that iin the ticket as well. Now, they say that basically I am using up too many resources blah blah. I don't understand a word they are saying. I know I don't have persistent connections on and I know that I cannot even access my cpanel to back up everything or to at least try to fix something. Basically what they tell me is to review my policy or something. What am I supposed to do here? Troubleshoot without being able to even get into my database? The site is lagging so bad I can't even get in cpanel and my actual site still hasn't been up for HOURS. Not only that it takes them 2 hours to reply to a ticket that I paid $1.00 for high priority. I just don't understand it....can someone enlighten me?


Desperate and ready to kill someone,
BigCurt

--------------- Added 25 Oct 2007 at 17:49 ---------------

Oh and could this be a "DDos attack" - as here in the past few weeks I haven't exactly made new friends with my site...and have had threats.
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Last edited by bigcurt; 25 Oct 2007 at 17:49. Reason: Auto-Merged DoublePost
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  #2  
Old 25 Oct 2007, 17:49
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get www.theplanet.com
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Old 25 Oct 2007, 17:53
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bigcurt bigcurt is offline
 
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rofl - and the funny thing is my host is actually in the process of changing to theplanet.com...


my host is www.site5.com by the way. They used to be great, and have gotten absolutely terrible lately.
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  #4  
Old 25 Oct 2007, 18:06
ChrisLM2001 ChrisLM2001 is offline
 
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There's always a risk with forums on shared accounts will peak past quotas. Just the nature of the beast. It can also be one bad script/mod/code tweak that could generate 100% CPU usage, or 10+% of the entire server memory (so true with CGI).

If a webhost has a good firewall and all, DDoS attacks would be nominal (especially if they monitor for unusual traffic, like The Planet does). You, and the the entire server, will know if your site is hit, too!
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Old 25 Oct 2007, 19:17
Beermonster Beermonster is offline
 
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Someone that offers 750GB of space and 7.5TB of bandwidth for $7.50 is really over selling, I run a small hosting company mainly made up of people I know or have been recommenced, I have a good server not a shared hosting package and I wouldn't or couldn't offer that sort of space and bw, and if I did I would make sure I could honor it, uklike your host, what size site do they expect offering that?
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Old 26 Oct 2007, 02:24
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bigcurt bigcurt is offline
 
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They USED to be a lot better. My plan is like $15 a month for like 5gg ( or 15 ) and 50GB BW..something to that nature. However, they have really started to slack off lately ( especially in support ) and I am looking for other hosting options.
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Old 26 Oct 2007, 03:35
SBoards SBoards is offline
 
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we're looking for other hosting options as well, so any input is appreciated.

--------------- Added 26 Oct 2007 at 03:40 ---------------

nevermind... there's another forum that's all about hosting solutions

Last edited by SBoards; 26 Oct 2007 at 03:40. Reason: Auto-Merged DoublePost
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Old 28 Oct 2007, 16:35
lighti lighti is offline
 
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Yes any shared hosting account offering that much for 7.50 is obviously overselling and betting on the fact that the majority of people needing web hosting will not use 7.5 TB of bw heck the majority would be lucky to break a few hundred GB a month. They surely could not honor that to more then a few users, and if they move to theplanet they will get about 2TB a month included in their hosting package... So if even 1 user max's out his plan of 7.5 TB that host will have one hell of an overage bill, that the 7.50 will not cover..
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Old 02 Nov 2007, 09:24
john2k john2k is offline
 
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I've always been amazed with how much Site5 gives away with their shared plan. 750GB + 7.5TB is just plain crazy. They could never realistically support that. No way. Not for $7.50 per month.

I would stay away from them simply because they are making such unrealistic promises.

The thing is, on one side of the coin they give all this space and data transfer - but on the flip side, their TOS probably has strict limits on CPU / MySQL / email usage which would prevent anyone from being able to use the full 750/7.5 anyway.

Just plain crazy.

And if that's crazy, I don't know what to call HostGator's "Swamp" plan that offers 1000GB of space and UNLIMITED bandwidth for $12.95 monthly. Yes, unlimited bandwidth.
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Old 03 Nov 2007, 19:33
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bigcurt bigcurt is offline
 
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I joined when they weren't that bad though. Now, I am looking for a new - DECENT hosting but it is hard to get an unbiased opinion.
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  #11  
Old 05 Nov 2007, 01:04
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bigcurt bigcurt is offline
 
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^^ You proved my point exactly :P. Your host seems great ( assuming it is yours because of your username ) but I am looking for UNBIASED opinions of hosting :P.
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  #12  
Old 05 Nov 2007, 01:17
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Brandon Sheley Brandon Sheley is offline
 
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$1 isn't going to get you high priority support anywhere

It sounds like your on a shared plan where the host has oversold.
I strongly support www.fluidhosting.com, might be worth a look if you care about up-time.

and you may want to check out www.webhostingtalk.com, it's a hosting forums.
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Old 05 Nov 2007, 01:38
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Freesteyelz Freesteyelz is offline
 
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Originally Posted by bigcurt View Post
but I am looking for UNBIASED opinions of hosting :P.

If you're asking people of their opinions then it will be biased. Independent research groups will be your better bet if you're looking for unbiased results.

Anyway, If the offer is big but the price is small something doesn't equate.
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Old 05 Nov 2007, 02:40
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bigcurt bigcurt is offline
 
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Originally Posted by Freesteyelz View Post
If you're asking people of their opinions then it will be biased. Independent research groups will be your better bet if you're looking for unbiased results.

Anyway, If the offer is big but the price is small something doesn't equate.
As I have said a million times over. The packages and prices were a lot more reasonable then they are now with Site5. For instance I pay $15 a month for 5GB hosting and like 50GB Bandwidth. That is no where near as "too good to be true" as it is now with Site5.

Also, people can give their opinions on hosting companies without strictly endorsing their company. Most of the responses I have received so far have been just that. Just because you have a hosting plan with a specific host doesn't mean your biased to that one host. Are you getting paid to advertise for them? If not, then all you are doing is giving your honest opinion and feedback on your host. THAT is what I am looking for.
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Old 05 Nov 2007, 03:47
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Freesteyelz Freesteyelz is offline
 
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Do I sense a bit of frustration, bigcurt?

I'll chime in and say liquidweb.com provides professional support. I personally like their (24/7) phone support and not once have been disappointed. The representatives are patient and treat their customers as individuals rather than numbers. They'll do whatever they can to keep you a happy customer. While I use their VPS #2 plan I imagine that their service will be as professional as on any other plan.

They offer 3 types of shared plans ($14.95, $19.95 and $24.95 respectively) that all seem reasonable.
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